Legal
Privacy Policy
Last updated: October 2026
This Privacy Policy explains how GaugeKeep (“GaugeKeep,” “we,” “us”), a service operated by Sundae Software Solutions, handles information when you use gaugekeep.com and related services (the “Service”).
Information we collect
- Account information. Your email address and the basic account details needed to sign you in, whether by email code or with a Microsoft work account.
- Alert settings. The gauges you track, the thresholds you configure, and any extra email recipients you add, so we can send the alerts you asked for.
- Notification contacts. For partner organizations, the names, email addresses and phone numbers an administrator adds to receive that organization's alerts.
- Push subscriptions. If you turn on alerts for a phone or browser, the push address that device gives us.
- Billing details. Your plan and the customer and subscription identifiers from our payment processor. We never see or store card numbers.
- Usage and technical data. Standard server and security logs (such as IP address, browser type, and pages requested) used to operate and protect the Service.
How we use information
- To authenticate you and provide the features of your plan.
- To send the threshold and fault alerts you or your organization configure, by email, push notification or voice call.
- To operate, secure, maintain, and improve the Service.
- To respond to your support requests.
How we share information
We do not sell your personal information. We share it only with service providers that help us run the Service, and only as needed to provide it: our hosting and database providers, our email-delivery provider, our voice-call provider (for partner alert calls), our payment processor, and Microsoft if you choose to sign in with a Microsoft account. We also share information when required by law.
Phone numbers are used only to place the alert calls they were added for. They are never shared with third parties or affiliates for marketing or promotional purposes.
Data retention
We keep account and alert data for as long as your account is active or as needed to provide the Service. Alert history and delivery logs are kept for a limited period and then deleted. You may request deletion of your account and associated data at any time by contacting us.
Security
We use industry-standard measures, including encrypted connections (HTTPS) and access controls, to protect information. No method of transmission or storage is completely secure, but we work to safeguard your data.
Your choices
You can update your alert settings at any time, turn off push notifications for a device, ask your organization to remove you from its call list, or request access to or deletion of your data by emailing us.
Children
The Service is not directed to children under 13.
Changes
We may update this policy from time to time. Material changes will be reflected by updating the date above.
Contact
Questions about this policy? Email kyle@playsundae.com. GaugeKeep is operated by Sundae Software Solutions.